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Oath & Ember
Terms & Conditions

Effective Date: February 20, 2025

Welcome to Oath & Ember. By booking a coaching session or service with us, you acknowledge that you have read, understood, and agreed to the following Terms & Conditions.

1. Coaching Services & Scope

Oath & Ember provides Mindset Coaching, Intuitive Life Coaching, Spiritual Coaching, and Professional Mindset Coaching to individuals and organizations. Our coaching sessions are designed to support personal growth, mindset shifts, and well-being, but they do not replace therapy, medical advice, or legal guidance.

2. Booking & Payments

  • All coaching sessions must be booked through our website or direct consultation.

  • Payment is required in full at the time of booking unless otherwise stated.

  • Pricing may vary based on package selection, session length, or organizational coaching agreements.

3. Cancellations & Rescheduling

  • Clients may reschedule a session with at least 24 hours' notice. Requests must be made via email or the scheduling system.

  • Cancellations within 24 hours of a session are non-refundable. If an emergency occurs, please contact us directly.

  • No-shows will be considered a missed session and will not be refunded or rescheduled.

4. Refund Policy

  • Due to the personalized nature of coaching, all sales are final, and refunds are not provided.

  • In the case of package purchases, unused sessions may be credited toward future coaching upon request.

  • If for any reason Oath & Ember cancels a session, clients will receive the option to reschedule or receive a full refund for that session.

5. In-Person Sessions

  • All sessions are virtual by default unless an in-person session is specifically requested after booking and confirmed by Oath & Ember.

  • In-person sessions are subject to availability and must take place at our office.

  • Clients must arrange their own transportation. We do not offer in-home visits.

6. Confidentiality & Privacy

  • All coaching sessions are strictly confidential. Information shared during sessions will not be disclosed to third parties unless required by law.

  • Clients agree not to record coaching sessions without prior written consent from Oath & Ember.

  • By booking a session, you consent to Oath & Ember securely storing your contact details and session notes for reference and service improvement.

7. Client Responsibility & Disclaimer

  • Coaching is a collaborative process that requires client participation. The client is responsible for implementing insights and strategies discussed in sessions.

  • Oath & Ember does not guarantee specific results, as coaching outcomes depend on individual effort and circumstances.

  • Our coaching services are not a substitute for therapy, mental health treatment, financial advice, or legal guidance. If specialized support is needed, we encourage clients to seek a licensed professional.

8. Code of Conduct

  • Clients are expected to be respectful and professional during sessions.

  • Oath & Ember reserves the right to discontinue coaching with any client who engages in inappropriate, disrespectful, or unethical behavior.

  • If a coaching relationship is terminated due to conduct violations, no refunds will be issued.

9. Changes to Terms & Conditions

Oath & Ember reserves the right to update these Terms & Conditions at any time. Clients will be notified of significant changes, and continued use of services constitutes acceptance of the updated terms.

10. Contact Information

For questions regarding these Terms & Conditions, cancellations, or refunds, please contact us at:
📧 info@oathandember.org 

or use Contact Us in the menu above

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